Leaks, floods and no heat always seem to occur at the worst times. We understand that a quick response time and fair rates are essential to customer satisfaction.
At GSP we do not feel it is fair to charge a customer more when a emergency happens. That is why we charge regular rates even after hours so customer can rest easy knowing someone has their back.
Our technician will arrive in a timely basis and prepared to handle the problem without charging any overtime or additional rates.
If our technicians don’t have what is needed to complete the task, we make sure to solve your problem before we leave and come back the next day to finish the job.
With GSP you can feel comfortable calling late at night or on a weekend because we don’t charge overtime or after hours fees. That means you pay the same as if it were a regular scheduled appointment.
Frozen Pipes are a common problem in Northern Ontario. Let Greater Sudbury Plumbing and Heating (GSP) fix your problem before it gets worse.
Our technicians arrive at your home with a state-of-the-art pulse jet de-icer that is the most effective and safe method to thaw your pipes without any mess or hassle. Our plumbers run a line into the frozen pipe and once it reaches the frozen section the de-icer uses high pressure steam to thaw the line.
If you have no heat then our heating technicians can arrive prepared to handle the situation and get you warm again.
Whether you have a furnace, fireplace or boiler our people are knowledgeable in all aspects of HVAC. The benefits to GSP is we have plumbers and heating technicians on staff so we can fix those frozen pipes and repair that broken furnace with no issue.
All your drainage issues can be solved by one of our certified plumbers. Whether you have a clogged basement drain, kitchen sink, tub or shower our technicians come prepared to handle it.
We will send down our plumbing auger which will clear all debris and unclog any drain. If this is a consistent problem your drain may also need repair because the pipe may be too narrow, there may be too sharp of bend in the pipe near the exit of the property, or there could have been plumbing work done incorrectly.
GSP also offers a camera service, at the customer’s request we can send down a camera and check for any problems behind your walls and under your floors. With GSP’s certified and trained professionals you can rest assured that if there is a problem behind your clogged drain we can spot it and fix it on site.
Even though our city works diligently to maintain and inspect its sewer lines, it is possible for a sewer main to plug up and allow water and sewage to flow into a home.
Excess water can cause the sewers to push water backwards through home sewer laterals and cause sewage to backup into the home through basement floor drains, toilets and sinks. GSP has multiple technicians that are familiar with how to stop sewage flow, clean the area and put a system in place to stop this situation from happening again.
Flooding can be caused from many different methods. A simple accident, sewage backups, faulty plumbing or broken pipes may cause a flood in your home and may need immediate repair to lessen any potential damage.
If this happens to you, immediately call Greater Sudbury Plumbing and Heating so we may be able to guide you over the phone to help slow or fix the problem while we send a plumber to your home 24 hours a day, 7 days a week.
Whether it’s Christmas Day or late night on a weekend, you can be sure that GSP can help you with your plumbing emergency.